This policy describes how Ash Camp ("we", "us") handles personal information when you use our website and services (the "Service"). By using the Service, you agree to this policy.
Information we collect
- Account data. If you create an account, we process identifiers and credentials managed by our authentication provider (for example, email address and session data) so you can sign in and we can secure your account.
- Usage and content. We collect information you submit through the Service (such as story playthroughs, choices, and related inputs) and technical data associated with requests (for example, IP address, device and browser type, and timestamps) as needed to operate, secure, and improve the Service.
- Communications. If you contact us or receive transactional messages from us, we process the content of those messages and related metadata.
How we use information
We use personal information to:
- Provide, maintain, and improve the Service and AI-assisted story features;
- Authenticate users, prevent abuse, and protect security;
- Send service-related notices where appropriate;
- Comply with law and enforce our terms.
Legal bases (where applicable)
If local law requires a legal basis, we rely on performance of a contract, legitimate interests (such as securing the Service and understanding aggregate usage), consent where required, and legal obligation.
Sharing
We share information with service providers that help us run the Service (for example, hosting, authentication, database, email delivery, and AI inference providers). They may process data only on our instructions and where contractually required to protect it. We may also disclose information if required by law or to protect rights, safety, and integrity of users and the public.
Retention
We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data category.
Security
We use reasonable technical and organizational measures designed to protect personal information. No method of transmission or storage is completely secure.
Your choices
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, or to object to certain processing or to data portability. To exercise these rights, contact us using the details below. You may also use account settings or your authentication provider's tools where available.
Children
The Service is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.
International transfers
We may process information in countries other than where you live. Where required, we use appropriate safeguards for cross-border transfers.
Changes
We may update this policy from time to time. We will post the updated version on this page and adjust the "Last updated" date.
Contact
Questions about this policy: use the contact method published on our website, or reach out through your account support channel if we provide one.